YEAR
2023–2025
MY ROLE
Design, Research
TEAM
Designers, Engineers
STAKEHOLDERS
Supply Chain Specialists, Clinicians
CONTEXT
Resupplying all care units from the Jewish General Hospital while avoiding stock out with an understaffed team and high staff turnover is a logistical challenge; this results in personal having to cover entire pavilions by themselves and stretching the workforce thin.
WHAT WAS DONE
Conducted observations and interviews to understand the context, organized design sprints to iterate on the application, piloted over 4 months in 3 different care units with distinct needs.